C-C4H56I-34최신덤프데모다운로드덤프의문제를마스터하면시험합격가능

여러분이 다른 사이트에서도SAP인증C-C4H56I-34시험 관련덤프자료를 보셨을 것입니다 하지만 우리Itcertkr의 자료만의 최고의 전문가들이 만들어낸 제일 전면적이고 또 최신 업데이트일 것입니다.우리덤프의 문제와 답으로 여러분은 꼭 한번에SAP인증C-C4H56I-34시험을 패스하실 수 있습니다.

SAP C-C4H56I-34 시험요강:

주제	소개
주제 1	Basic Setup: In this topic, SAP Consultants gain insights into establishing the foundation of the SAP Service Cloud environment. It encompasses configuring integration settings with SAP and non-SAP systems, enabling seamless connectivity, and customizing the user interface for usability and branding.
주제 2	Cases: This topic equips SAP Consultants with the processes for handling customer cases, including creation, updates, and resolution. Techniques for routing cases to suitable agents and setting up escalation rules are highlighted, ensuring efficient case management and escalation handling for superior customer service.
주제 3	Communication Channels: SAP Consultants learn about configuring multiple communication channels such as email, chat, and phone, integrating CTI systems for enhanced communication efficiency, and monitoring channel performance. This ensures effective customer interaction and channel optimization.
주제 4	Service Elements: SAP Consultants delve into configuring service level agreements (SLAs) to uphold service delivery standards, establishing workflows with approval mechanisms, and implementing feedback tools for customer satisfaction. These elements ensure structured and customer-focused service operations.
주제 5	Master Data: This topic familiarizes SAP Consultants with essential processes for managing master data, including customer data creation, maintenance, and archival. It also delves into managing service offerings and product data to align with business needs. Data migration strategies are explained, ensuring the successful import of existing records into SAP Service Cloud while maintaining data integrity.
주제 6	Personalization and Extensibility: In this topic, SAP Consultants explore creating custom fields and objects to capture additional business data, configuring business rules for tailored system behavior, and extending functionality through APIs for integrating third-party applications.
주제 7	Service Objects: This topic introduces SAP Consultants to the creation and customization of service objects that facilitate the management of specific service requests. Linking service objects to cases is also discussed, ensuring effective organization and improved case handling in the service lifecycle.

>> C-C4H56I-34최신 덤프데모 다운로드 <<

최신 SAP Certified Application Associate C-C4H56I-34 무료샘플문제 (Q24-Q29):

질문 # 24
Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A. Groups
B. Channel partners
C. Individual customers
D. Contacts

정답：C,D

질문 # 25
Which of the following features are available in the adaptation tool? Note: There are 2 correct answers to this question.

A. Add a new field
B. Add a new button
C. Create a new URL mashup
D. Change the field label

정답：A,D

설명：
The Adaptation tool allows UI customization without coding. Key features include:
* Changing field labels (C) to align with business terminology.
* Adding new fields (D) to capture additional data, using existing or custom fields.
* Creating URL mashups (A) requires SDK/development, not the Adaptation tool.
* Adding new buttons (B) typically involves scripting or workflow rules, not basic Adaptation.
References:
* SAP Help Portal: UI Adaptation Tool
* SAP Documentation: Customizing UIs with Adaptation

질문 # 26
You are rolling out SAP Service Cloud Version 2 to multiple countries. Which of the following must be completed for each different country? Note: There are 2 correct answers to this question.

A. Select country theme
B. Maintain organizational units
C. Maintain exchange rate
D. Enable country/region

정답：B,D

설명：
When rolling out SAP Service Cloud Version 2 to multiple countries, it is essential to "Enable country/region" to ensure that the system is tailored to the specific regulatory, linguistic, and cultural requirements of each country. This involves configuring country-specific settings, such as local currencies, date formats, and legal regulations. Additionally, "Maintaining organizational units" for each different country is crucial. This involves setting up the organizational structure, including departments, divisions, and teams, in a way that reflects the operational and management structure in each country. This ensures that the system aligns with local business practices and organizational hierarchies.

질문 # 27
Which of the following objects can be displayed in the Timeline tabstrip in the Customer Hub? Note:
There are 2 correct answers to this question.

A. Cases
B. Contracts
C. Installed base
D. Calls

정답：A,B

설명：
The Timeline tabstrip in the Customer Hub of SAP Service Cloud Version 2 is designed to provide a chronological view of significant interactions and milestones related to a customer. Among the various objects that can be displayed in this timeline, Cases and Contracts are pivotal. Cases represent individual customer inquiries or issues that have been logged, tracked, and resolved over time. Contracts, on the other hand, document the formal agreements between the service provider and the customer, outlining the scope of services, terms, and conditions. These elements are crucial for a comprehensive view of the customer's history, enabling service agents to deliver informed, contextual, and efficient support

질문 # 28
For which objects can you utilize categories in service catalogs? Note: There are 2 correct answers to this question.

A. Cases
B. Tasks
C. Registered products
D. Phone calls

정답：A,B

설명：
Service catalogs use categories to classify and organize service-related objects.
* Cases (A) are categorized to define their purpose (e.g., "Technical Support," "Billing Inquiry").
* Tasks (D) use categories to specify the nature of the activity (e.g., "Follow-up," "Approval").
* Phone calls (B) and registered products (C) do not utilize service catalog categories. Phone calls are tracked as interactions, while registered products are linked to customer assets.
References:
* SAP Help Portal: Service Catalogs and Categories
* SAP Documentation: Configuring Categories for Cases and Tasks

질문 # 29
......

성공을 위해 길을 찾고 실패를 위해 구실을 찾지 않는다는 말이 있습니다. SAP인증 C-C4H56I-34시험이 영어로 출제되어 시험패스가 너무 어렵다 혹은 회사다니느라 공부할 시간이 없다는 등등은 모두 공부하기싫은 구실에 불과합니다. Itcertkr의 SAP인증 C-C4H56I-34덤프만 마련하면 실패를 성공으로 바꿀수 있는 기적을 체험할수 있습니다.제일 간단한 방법으로 가장 어려운 문제를 해결해드리는것이Itcertkr의 취지입니다.

C-C4H56I-34시험합격덤프: https://www.itcertkr.com/C-C4H56I-34_exam.html

Liam Roberts Liam Roberts

Biography

C-C4H56I-34최신덤프데모다운로드덤프의문제를마스터하면시험합격가능

SAP C-C4H56I-34 시험요강:

최신버전 C-C4H56I-34최신 덤프데모 다운로드 덤프공부

최신 SAP Certified Application Associate C-C4H56I-34 무료샘플문제 (Q24-Q29):